Print

InkTek opens Newcastle based Jetrix service centre

Written by Colin Gillman on 28 February 2017.

JETRIX Engineer working on RX3200 resized

Jetrix printer sales are on the increase in the UK and as such the need to offer customers rapid technical support, InkTec has established an additional service centre to cover the North of England.

The North is an important region for InkTec, particularly as the number of installations of Jetrix printers has been steadily increasing over the last two years.  The new centre near Newcastle will continue to provide support delivered by the current operation out of Witney, but with the ability to be much more rapid with response times. The two engineers based there will be completely involved in any installation in the area, while giving full training and in-depth technical consulting. In addition through the Witney office, advice will continued to be offered over the phone with machines being reviewed online, when required.

Joey Kim, MD of InkTec Europe, says: “The opening of our Northern service centre builds on our commitment to the region and the ever-expanding number of Jetrix installations there. All our Jetrix engineers undertake extensive training and are taken through the complete printer build process from start to finish. We have no doubt that this will probably be the start of several regional service centres being established.”

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